Paramedics are the qualified personel that are dispatched to emergency situations in order to provide primary care and take the injured person(s) to the hospital.
In the Holby Ambulance Service, Kathleen "Dixie" Dixon was the Operational Duty Manager until 2016, with Iain Dean working as a regular paramedic. Jeff Collier worked as a paramedic for Holby from 2007 until his death in 2014. Tamzin Bayle also worked as a paramedic for Holby but left in 2014 as a result of Jeff's death. Dixie left the service in January 2016 to go and live in Cornwall, leaving Iain on his own. However, a replacement arrived in March, Jez Andrews, who had only qualified the previous month. Jez left the service in August 2017.