"Say It With Flowers" is the 59th episode of Casualty and the 7th episode of the 5th series. It was preceded by "Salvation" and followed by "Love's a Pain". The episode was directed by Alan Wareing and written by Rona Munro.
Charlie reaches rock bottom following the death of a close friend and struggles in to work, but when Megan sees the state he's in, she tells him to leave. He goes to the local and strikes up a friendship with Lucy and then goes home to catch up on sleep, which is interrupted by Julian calling on him and words are exchanged. Joe, a minicab driver, chats up Duffy as she attends to his head wound, but another patient has reason to be scared of him. Duffy coaxes her to talk and finds he raped her, she relates her own ordeal, to persuade her to report him to the police. Mandy is on a modelling assignment, when a high heel shoe causes her to fall and the scenery falls on her and she's badly injured. She arrives in a state of shock and Julian's diagnosis is the possibility she has paralysed her left shoulder and her sister Lizzie, sees their lucrative modelling career ending.